Chattahoochee Valley Community College is a participant in the National Council for State Authorization Reciprocity Agreements (NC-SARA).
Students enrolled in online courses who wish to file a complaint may do so by following the same complaint process outlined in the College’s Student Handbook. If, after exhausting all available institutional processes, a student’s complaint* remains unresolved, the student may appeal by following the guidelines for Alabama Community College System (ACCS) Student Compliant Process as well as the state’s SARA complaint process posted on the SARA website Student Complaints | NC-SARA.
Alabama SARA State Portal Entity Contact
Alabama Commission on Higher Education
100 North Union Street
Montgomery, AL 36104
*Student complaints about grades or student conduct may not be appealed to the SARA State Portal Entity. Complaints about fraud or criminal activity can go to any state Attorney General or the Office of Inspector General or complaint unit of the Department of Education.