The Customer Service Certificate prepares students to provide excellent service to customers in any industry. Proven leadership and marketing strategies are taught along with interpersonal skills, communication skills, and general business skills to promote an overall culture of service excellence. The Customer Service Certificate can be a standalone credential or used as a major step towards completing an Associate degree in business or other academic discipline. This certificate is Pell Grant eligible.
This certificate looks great on a resume! All businesses need employees with good customer service skills.