Frequently Asked Questions
Are classes canceled?
Chattahoochee Valley Community College has not canceled classes. However, beginning Monday, March 16, through Friday, April 3, the College has transitioned all on-campus classes to electronic and alternative formats of instruction. All course content, including assignments and exams will be available through Blackboard. Online classes will continue as normal. Students should direct their questions about their classes to their instructors via email.
What resources are available to me?
- Tech Support: The CVCC PIT Crew will provide virtual IT assistance for students through email at email@example.com
- Library Resources:
- AVL databases: Access to Alabama Virtual Library (AVL)
- AVL registration: Alabama Virtual Library Registration (AVL)
- CVCC Learning Resource LibGuide Link
- CVCC’s Online Catalog
- CVCC’s ebooks
- User ID: LRCEBOOKS
- Password: lrc@cvcc2019 (expires June 2020)
- Online chat feature available on the LRC webpage or text questions to 334-230-5184
- Tutoring: The Tutoring Center will provide assistance with math, writing (English), and history. You must use your student email to contact the Tutoring Center. For tutoring, use the following email addresses:
- Math: firstname.lastname@example.org
- Writing: email@example.com
- History: firstname.lastname@example.org
What resources are available from Internet providers?
Are Events Canceled?
Events scheduled from March 16-April 30, including all athletic events have been canceled. The College will continue to monitor communication regarding COVID-19. Should plans change for future events, the College will share that information via the Web site, email and social media.
Are there any suspected or confirmed cases of COVID-19 at CVCC?
At this time, we are not aware of any confirmed cases at CVCC. The College will continue to monitor the CDC (CDC.gov) and the Alabama Department of Public Health (ADPH) advisories and follow all government directives. Please report any suspected symptoms or concerns to our school officials COVIDemail@example.com.
How will I be updated on COVID-19 issues impacting the College?
CVCC will provide updates through the Web site, Blackboard, email, Schoolcast, and social media. Please ensure that we have your updated contact information.
What should I do if I suspect that I have the Coronavirus?
If you are exhibiting symptoms, follow the steps in this fact sheet to help prevent spreading it to others in your home and community. You should also seek medical attention and contact school officials regarding your status at COVIDfirstname.lastname@example.org. When contacting us, please use your full name and student identification (ID) number. Since the College is a mandatory reporter, your status will be reported to appropriate officials; otherwise, it will remain confidential.
Should I cancel my Spring Break or any travel plans?
As we approach spring break, we ask that parents and families be aware of the CDC recommendations on travel. Students should monitor the CDC and ADPH websites for travel advisories. Considering that this is a serious matter, please use discretion regarding any travel plans.
How will this effect graduation?
Graduation is currently scheduled for May 8, 2020. Currently, there are no plans to cancel or postpone graduation, but the College is closely monitoring the everchanging effects of COVID-19. We ask that students and families be patient and flexible with us in the event that cancellation or rescheduling is required.
Will summer session proceed as planned?
Summer session is currently scheduled to begin May 20, 2020. Advisement for current students is scheduled for April 6 – 10 with advance registration set for April 13 – 17. We are working to develop an alternative advisement plan. Please watch the Web site for announcements and instructions.
How will COVID-19 impact my financial aid?
For information regarding financial aid status, students should contact the financial aid office at (334)291-4914 or via email at email@example.com. If calls are not answered immediately, please leave a message and a staff member will get back with you. Additional information may be obtained as follows:
- Prospective or new students:
Complete the Free Application for Federal Student Aid (FAFSA) online at studentaid.gov. When completing the FAFSA, using the IRS Data Retrieval is highly recommended. Students will need to create a Federal Student Aid ID online at www.studentaid.gov during the application process. CVCC’s school code for the FAFSA is 012182. If you are planning to attend summer 2020, you will need to complete the 2019-2020 FAFSA. Fall semester requires the 2020-2021 FAFSA. Once the FAFSA is received, the financial aid office will contact you via email regarding your status.
- Returning students:
To check your financial aid status, go to Pirate Web. Use your student number and password to access your information at CVCC. You can see what documents are required, financial aid charges, and posted grades (when available). If you have any concerns, you can contact the financial aid office.
- Contact and sending Financial Aid Office documents:
The Financial Aid staff is primarily working remotely so students cannot deliver documents in person. To acquire forms, visit the web page at https://www.cv.edu/student-forms/. Print the forms, complete them and either scan or take a digital photo of the form(s) and submit via email at firstname.lastname@example.org. For questions, you may contact the Financial Aid Office at 334-291-4914 or via email at email@example.com.
- Refunds and Disbursements:
The Financial Aid Office completed Term II Pell disbursements on March 16, 2020. To check on your disbursement, go to Pirate Web > Financial > View Payments to Me. If you are awaiting a loan disbursement, you can find your disbursement dates on your disclosure statement. To access your disclosure statement, you will log on to https://studentaid.gov/ with your FSA ID. Click on your account, and you will select “View Your Documents.” Select “My Correspondence,” and you should be able to choose “Disclosure Statement.” Your Disclosure Statement will list the dates on the first page. Generally, you should receive your funds within 2-3 business days from the date listed. If you do not receive your funds, contact the financial aid office at 334-291-4914 or via email at firstname.lastname@example.org.
How do I apply for admissions to the College?
Please refer to the tab on the COVID-19 Web page for detailed information regarding admissions.