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Consumer Information

   

In accordance with federal regulations set forth by The Higher Education Act of 1965, as amended, below is a summary of consumer information that must be disclosed to all students at Chattahoochee Valley Community College (CVCC).  Each topic listed gives a brief description of the information that must be disclosed and explains how it may be obtained.  If you need assistance obtaining information listed or you would like a paper copy, contact the Office of the Dean of Student and Administrative Services or the respective location noted in each section.   The Dean of Student and Administrative Services may be contacted at (334)291-4928 or  This e-mail address is being protected from spam bots, you need JavaScript enabled to view it  

Posted: June 30, 2011
(Updated: July 5, 2011)

INFORMATION ABOUT THE COLLEGE

FAMILY EDUCATIONAL RIGHTS AND PRIVACY ACT (FERPA)

In carrying out their assigned responsibilities, officials at the Chattahoochee Valley Community College collect and maintain information about students.  Although these records are property of the College, both College policy and federal law accord students a number of rights concerning their records. The Federal Family Educational Rights and Privacy Act (FERPA) establishes the rules and regulations regarding access to and disclosure of student records. 

To fulfill FERPA requirements, the College has established policies regarding student records. These policies outline a student's rights regarding his/her records, where records about the student may be kept and maintained, what kinds of information are in those records, the conditions under which the student or anyone else may have access to information in those records, and what action a student can take if it is believed that the information in his/her record is inaccurate or that the student's rights have been compromised. Policies and procedures for privacy of student educational records are published by the Office of Admissions and are included in the College Catalog and Student Handbook

The College is also required to annually notify students of their rights under FERPA.  Students are provided an annual notice via the College Catalog and Student Handbook.  Interested parties may also obtain a paper copy of information regarding FERPA or the annual notification process by contacting the Office of the Admissions at (334) 291-4996 or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

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STUDENT ACTIVITIES

Chattahoochee Valley Community College offers activities, programs, and services that promote academic support, leadership, and social and cultural experiences.  An outline of student activities is included in the College Catalog and Student Handbook and on the College website.  Inquiries regarding student activities may be directed to Student Development, (334) 214-4803 or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .  

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FACILITIES & SERVICES FOR DISABLED STUDENTS

Information on facilities and services for disabled students is outlined in the College Catalog and Student Handbook. Interested individuals may also contact the following Compliance Officers:

Chattahoochee Valley - Student Services Dept
Vickie Williams
2602 College Drive
Phenix City, AL 36869
Physical Location: Wilson Hall
Phone: 334-214-4803
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STUDENT BODY DIVERSITY

Student demographic information is published each year in the Chattahoochee Valley Community College Fact Book.  Information is also reported to the National Center for Educational Statistics through the Integrated Postsecondary Education Data System (IPEDS).  Click here for the entire report.  For additional information about the diversity of the CVCC student body, contact the Dean of Students and Administration’s Office, (334) 291-4928.

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COST OF ATTENDING THE COLLEGE

For actual tuition and fee charges:

A tuition and fees schedule is included in the College Catalog and Student Handbook, Class Schedule and on the College website.


For estimated tuition and fees, books and supplies, and other educational and miscellaneous expenses please use the Net Price Calculator.  For additional information you may also contact:
Office of Financial Aid
Wilson Hall:  (334) 291-4951 or 
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REFUND POLICY

CVCC has a refund policy that stipulates the amount of tuition and fees to be refunded to students who withdraw from classes during a term.  This policy is published by the Business Office.  The refund policy is included in the College Catalog and Student Handbook and on the website. Questions regarding the calculations of refunds may be directed to the Business Office at (334) 291-4937. 

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WITHDRAWAL PROCEDURES

To be entitled to a refund of tuition and fees, students on the CVCC Campus must officially withdraw in person by visiting a College counselor and completing a withdrawal form. Additional details for withdrawal procedures are in the College Catalog and Student Handbook.

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REPAYMENT POLICY (RETURN OF TITLE IV AID)

The federal government mandates that students who withdraw from all classes may only keep the financial aid (federal "Title IV" grant) they have "earned" up to the time of withdrawal. Funds that were disbursed in excess of the earned amount must be returned by the College and/or the student to the federal government. The repayment policy is available on the website and in the College Catalog and Student Handbook.   Click here for details regarding the return of Title IV funds.  Questions regarding the calculations of refunds may be directed to the Business Office at (334) 291-4937.

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DESCRIPTIONS OF ACADEMIC PROGRAMS

Information on the College’s academic programs and degree offerings is available in the College Catalog and Student Handbook and on the website.  For information regarding plans for future programs, contact the Dean of Instruction’s Office at (334) 219-4946.  Click here for information regarding the instructional course offerings available at the College.

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POLICY REGARDING TRANSFER OF CREDIT

The College is required to communicate its policy on transfer credit.  Information regarding the College’s policies regarding transfer of credit is outlined in the College Catalog and Student Handbook and has also been included in this section.  Students or prospects with questions regarding transfer of credit may contact Admissions at (334) 291-4929 or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

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INSTRUCTIONAL FACILITIES AND LABS

Information on the College's instructional facilities and laboratories is available from the Director of Auxiliary Services, (334) 291-4954.  Click here for detailed campus maps and facility layouts.

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FACULTY

Information on the College's faculty is available from various College departments.  Click here for the employee directory or to contact a particular department. 

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ACCREDITATION INFORMATION

Chattahoochee Valley Community College is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools (1866 Southern Lane, Decatur, Georgia 30033-4097/Telephone: 770-679-4501/Web site: www.sacscoc.org) to award the Associate in Arts, Associate in Science, and Associate in Applied Science degree. The Practical Nursing and Associate Degree Nursing Programs are approved by the Alabama State Board of Nursing.

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COPYRIGHT INFRINGEMENT POLICIES

Information about the College’s policy related to the use of copyrighted material, including peer-to-peer file sharing, may be found under the Responsible Computing and Acceptable Use Policy heading as outlined in the College Catalog and Student Handbook.  Click here for a detailed outline of this policy and sanctions that may be imposed for violations.  Students and others are also reminded that copyright infringement is a federal offense punishable by law.   

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INFORMATION ABOUT STUDENT FINANCIAL ASSISTANCE

GENERAL INFORMATION

The primary purpose of student financial assistance programs at Chattahoochee Valley Community College is to assist students with meeting the cost of their education.  All students are encouraged to apply.  Chattahoochee Valley Community College is required to communicate the availability of financial aid programs to students and prospective students.  Information regarding financial aid programs is included in the College Catalog and Student Handbook and on the College website.  Individuals may also contact the Office of Financial Aid:

Joan Waters, Director of Financial Aid
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334-291-4951


Student Loan Code of Conduct: Chattahoochee Valley Community College does not participate in the Federal Student Loan program; however, the Office of Financial Aid will process private student loans as requested by students. 

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RIGHTS AND RESPONSIBILITIES OF AID RECIPIENTS

Information regarding student rights and responsibilities is outlined in the Catalog and Student Handbook and are included in this document for review. 

Students have the right to know the following information regarding financial aid at Chattahoochee Valley Community College:

  • Financial aid programs available.

  • Educational programs and services available.

  • Cost of attendance for programs.

  • Application process for all financial aid programs, including deadlines.

  • How financial aid recipients are selected.

  • Procedures for appealing decisions made by Financial Aid staff members.

  • How the College determines financial need.

  • How and when students will receive financial aid funds.

  • Chattahoochee Valley Community College refund policy.

  • Job description and rate of pay for any job assigned under the Federal Work-Study program.

  • How the College determines if students are making satisfactory academic progress and what happens if they are not.

Students have the following responsibilities:

  • Completing applications correctly and on time.

  • Reading and understanding all materials sent from the Office of Financial Aid and other agencies.

  • Keeping copies of all documents submitted to the Office of Financial Aid.

  • Knowing and complying with the rules governing financial aid received.

  • Providing all documentation and information requested by the Office of Financial Aid.

  • Registering for the number of hours required for financial aid disbursement.

  • Maintaining satisfactory academic progress.

  • Using financial aid only for expenses related to attending Chattahoochee Valley Community College.

  • Checking College student e-mail account for financial aid information.

  • Keeping e-mail and mailing addresses up to date with the College and other financial aid agencies.

  • Informing the Office of Financial Aid of all colleges attending or previously attended.

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SCHOLARSHIP FRAUD

On November 5, 2000, Congress passed the College Scholarship Fraud Prevention Act to enhance protection against fraud in student financial assistance.  According to the Federal Trade Commission, perpetrators of financial aid fraud often use luring lines to sell their scholarship services.  Students should avoid any scholarship service or website which asserts any of the following statements:

  • "This scholarship is guaranteed or your money back."

  • "You can't get this information anywhere else."

  • "I just need your credit card or bank account number to hold this scholarship."

  • "We'll do all the work."

  • "This scholarship will cost some money."

  • "You've been selected by a 'national foundation' to receive a scholarship" or "You're a finalist" in a contest you never entered.

If you believe you have been the victim of scholarship fraud and wish to file a complaint, or want more information, call 1-877-FTC-HELP or visit the website at www.ftc.gov/scholarshipscams.

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STUDENT OUTCOMES

GRADUATION, TRANSFER-OUT AND RETENTION RATES

The Chattahoochee Valley Community College maintains annual information regarding its graduation, transfer-out and retention rates for first-time full-time entering freshmen.  While many students enter the College with varying educational goals, the College is required to disclose information for first-time full-time entering freshmen who are certificate or degree-seeking undergraduates and have completed their programs within 150% of the normal time for graduation.  Graduation, transfer-out and retention rates are reported to the Department of Education through the Integrated Postsecondary Education Data System (IPEDS).  Data regarding the College’s graduation, transfer-out and retention rates are displayed here. Students may also request a copy of the report by contacting the Data Manager at (334) 214-4811 or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .    

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GRADUATION AND RETENTION RATES FOR STUDENT ATHLETES

Information regarding student demographics for athletes must be provided to potential student-athletes, their parents, high school coaches, and guidance counselors when an athletically related student aid offer is made.  For information, contact the Athletic Department, (334) 214-4880 or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

Athletic Demographics 2010

Athletic GPA Reports
Fall 2006
Fall 2007
Fall 2008
Fall 2009
Fall 2010

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ATHLETIC PROGRAM PARTICIPATION AND FINANCIAL SUPPORT

As part of The Equity in Athletics Disclosure Act, information on annual participation rates and financing of men's and women's sports in intercollegiate athletic programs is available upon request to students and the general public. Interested individuals may also click here to review the report.  For information, contact the Athletic Department, (334) 214-4880 or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

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EMPLOYMENT FOR GRADUATES

 

According to institutional data, 79% of graduates who completed their programs of study during the 2010 academic year are employed in-field or a related field; 55% are employed in-field. Questions regarding employment percentages may be directed to the Data Manager, (334) 214-4811 or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Career-Technical Employer Survey
Career Technical Student Data Form
Nursing Program Employer Survey

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HEALTH AND SAFETY

CAMPUS SAFETY AND SECURITY

Each year, Chattahoochee Valley Community College prepares a "Campus Security and Crime Report" and distributes it to the College community. The report, which is issued by October 1, contains detailed information on campus police and security personnel, drug and alcohol abuse policies, sexual harassment policies, crime prevention, crime prevention tips, information on reporting criminal activity, and timely warnings regarding campus emergencies. The report also includes statistics concerning crimes on campus. Click here  to review the report. 

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VACCINATION POLICY

Chattahoochee Valley Community College does not have a policy regarding vaccinations*; however, the College is concerned about the health and well being of all members of the College community.  In this regard, CVCC encourages all students and employees to remain current on vaccinations as suggested by appropriate health authorities.   The College has also initiated measures to inform students and employees of tips for preventing the spread of flu and other airborne diseases.  Click here to view flu prevention measures and tips.

*The Health Sciences programs may require a more stringent policy on vaccinations than the College.

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VOTER REGISTRATION INFORMATION

GENERAL INFORMATION

Chattahoochee Valley Community College believes in the democratic process and makes every effort to educate students regarding the importance of exercising their right to vote.   The College is required to distribute voter registration forms to students for federal elections and state elections for governor.  In an effort to distribute voter registration forms to students, the College conducts periodic voter registration drives and makes forms available on the College campuses.   Students interested in obtaining voter registration forms may contact Student Development (334) 214-4803 or This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . Students may also click here to visit the United States Election Assistance Commission website to register electronically.

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GAINFUL EMPLOYMENT

Chattahoochee Valley Community College offers only one Certificate program, Licensed Practical Nurse (LPN) that does not lead to an Associate in Applied Science degree, and, thusly, should be considered a Gainful Employment program.  This certificate program is listed as Title IV (Federal Financial Aid) eligible.  The LPN program is a forty-nine credit hour program that qualifies the graduate to apply to write the National Council Licensure Examination: NCLEX-PN.  Application to write the exam may be denied by the State Board of Nursing upon review of candidates for initial and continuing licensure.  Therefore, successful completion of the LPN Program does not guarantee eligibility to write the NCLEX-PN.  When the examination is passed, the student then becomes a Licensed Practical Nurse (LPN).

Disclosures:

· Name of the US Dept of Labor Standard Occupational Classification (SOC) code of the occupations that the program prepares students to enter, along with links to occupational profiles on the US Dept of Labor’s O*Net Web site or its success site.
            Licensed Practical and Licensed Vocational Nurses

· The on-time graduation rate for students completing the program.
            Summary 2005-2011

· The tuition and fees the institution charges a student for completing the program with normal time.
            LPN Tuition and Fees 2011-12 (includes books and supplies)

· The job placement rate for students completing the program.
            Career Info Net

· The median loan debt incurred by students who completed the program (separately by Title IV Loans and by other educational debt to include educational loans and institutional financing) as provide by the Secretary
            Disclaimer:  Chattahoochee Valley Community College does not participate in the Federal Student Loan program. 

            General information on student loan debt
            CVCC student loan default rate